Shipping Policy
Last updated: August 2026
Free Shipping Worldwide
At Ruffweer, we offer FREE SHIPPING on ALL orders worldwide. No minimum purchase required. This is our commitment to making premium dog gear accessible to everyone, everywhere.
Processing Time
Orders are typically processed within 1-2 business days. Processing time does not include weekends or holidays.
Shipping Methods & Estimated Delivery Times
| Region | Estimated Delivery | Tracking |
|---|---|---|
| United States & Canada | 3-7 business days | Yes |
| Europe | 5-10 business days | Yes |
| United Kingdom | 5-10 business days | Yes |
| Australia & New Zealand | 7-14 business days | Yes |
| Asia (Japan, Korea, etc.) | 7-14 business days | Yes |
| Other Regions | 10-20 business days | Yes |
Order Tracking
Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account or contacting customer service.
Customs & Duties
International customers may be subject to customs duties and taxes upon arrival at their destination country. These fees are the responsibility of the customer and are not included in our shipping costs. Please check with your local customs office for applicable duties and taxes.
Shipping to P.O. Boxes
We currently ship to P.O. boxes via standard shipping. Express shipping to P.O. boxes is not available.
Address Changes
If you need to change your shipping address, please contact us immediately. Once an order has shipped, we cannot change the delivery address.
Contact Us
If you have any questions about shipping, please contact us at support@ruffweer.com